Help & Support
Get help with your account, orders, and services. We're here to assist you 24/7.
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Frequently Asked Questions
Creating an account is simple! Click the "Sign Up" button, enter your email, create a password, and verify your email address. You can also sign up using your Google account for faster registration.
You can add funds to your wallet through various payment methods including credit/debit cards, bank transfers, and digital wallets. Go to your profile and click on "Add Funds" to see all available options.
Our referral program rewards you for inviting friends! Share your unique referral link, and when someone signs up and makes their first purchase, you both receive bonus credits. Check your profile for your referral link.
You can track all your orders in the "Orders" section of your account dashboard. Each order shows its current status, processing time, and completion details. You'll also receive email notifications for important updates.
Yes! We use industry-standard SSL encryption and secure payment processors to protect your financial information. We never store your complete payment details on our servers, and all transactions are processed through certified payment gateways.
If a top-up fails, the amount will be automatically refunded to your wallet within 1-2 Minutes. You can retry the top-up or contact our support team if you continue experiencing issues. We also provide detailed error messages to help resolve the problem.